Privacy Policy

Last updated: March 9, 2026

1. Information We Collect

We collect the information you provide directly when creating your account and using our services:

  • Account data: name, email address, agency name
  • Usage data: tasks created, comments, uploaded files
  • Technical data: IP address, browser type, device

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related notifications
  • Send technical communications, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve the experience

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for commercial purposes. We only share data in the following cases:

  • With your explicit consent
  • With service providers that help us operate the platform (hosting, email)
  • When required by law or to protect our legal rights

4. Cookies and Similar Technologies

We use essential cookies for the platform to work (authentication, theme preferences). We do not use advertising tracking cookies or share cookie data with third parties.

5. Data Security

We implement technical and organizational security measures to protect your information, including password encryption (bcrypt), HTTPS connections, and role-based access controls. However, no method of Internet transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request the deletion of your account and data
  • Export your data in a portable format
  • Withdraw your consent at any time

7. Data Retention

We keep your information while your account is active or as long as necessary to provide our services. If you request the deletion of your account, we will delete your personal data within 30 days, unless we must retain it for legal obligations.

8. Changes to this Policy

We may update this privacy policy periodically. We will notify you of any significant changes by publishing the new policy on this page and, when appropriate, by email notification.

9. Contact

If you have questions about this privacy policy or how we handle your data, you can contact us at: privacidad@isytask.com